TUITION:  Preschool and afterschool tuition is is due by the 1st day of each month.  Phoenix KinderNest Preschool and Afterschool Programs follow the Alpine School District Calendar, as such we will take off the same holidays, teacher days, etc. There will be no pro-rating or credit given for holidays or classes missed. Class times are subject to change. Preschool Registration Fees, Afterschool Materials Fee, and Tuition Fees are all Non-Refundable.

PAYMENTS: Payments are due on the 1st day of each month. Automatic payments methods are preferred.  We accept venmo, and credit card payments with a 3.5% processing fee calculated onto the total charge. A $25 late fee will be added to your account if received after the 5th, or if your bank draft bounces back.

EARLY WITHDRAWAL POLICY: Phoenix KinderNest offers small class sizes for more individualized care and education.  As such, we have limited availability and have to turn away a lot of interested families.  For this reason, preschool registration is for the full school-year term at Phoenix KinderNest.   There will be a $100 early withdrawal fee for should you choose to cancel your student’s enrollment.  Withdrawal notices must be provided in writing 10 days prior to when tuition is due. Afterschool program registration is for the full semester term.  There will be a $50 early withdrawal fees for afterschool programs, should you choose to cancel your student’s enrollment.  Tuition for preschool and afterschool programs upon withdrawal will NOT be prorated. Verbal withdrawal notices to teachers and/or via voice mail will not be accepted.

BEHAVIOR/MEDICAL/DISMISSAL POLICY: Phoenix KinderNest reserves the right to protect the integrity and safety of the classroom, your child, fellow students, and others within her home. In the event that you, your spouse or your child becomes disruptive or disrespectful to themselves, his/her teacher, his/her classmates or others at school or your child leaves the classroom and/or facility without permission, you may be asked to withdraw your child without refund. If your child has medical concerns, IT IS YOUR RESPONSIBILITY AS THE PARENT TO ENSURE your child’s teacher is aware of the issues and any treatments that may be required. Phoenix KinderNest reserves the right to cancel services at any time, for any reason. 

CAUSE FOR DISMISSAL: It is requisite for all students to be able to safely participate in our classroom routine. Aggressive behaviors that become a physical threat to the teacher or other students, such as hitting, biting, yelling out, kicking, etc or hiding under tables or otherwise refraining from participation in the classroom structure, would be cause for dismissal. Students who are a flight risk and cannot be kept in the safe bounds of the facility, without using physical restraint by a teacher would also be cause for dismissal.

SPECIAL NEEDS: Phoenix KinderNest does not have the teacher resources or training to service students with special needs or IEPs. We would recommend seeking help from your pediatrician as well as Alpine School District.

LATE PICK-UP POLICY: Each child is expected to be picked up from class on time. We allow for a 7-minute window for pick up after class is over. Student accounts can be charged $1.00 for every minute past the 7-minute window.

BATHROOM POLICY: Phoenix KinderNest does not formally address potty training needs.  Parents will be required to come change their child for all non-urination (poop) related accidents.  Phoenix KinderNest does not provide a change of underwear or pull-ups for students.  Parents are advised to send an extra set of clothing to school in their child’s schoolbag each day.

SICK POLICY: If your child exhibits any of the following symptoms they will need to remain home. Temperatures higher than 100.4, mild, cold-like symptoms, such as fever, runny nose, and cough. Vomiting and diarrhea.   Our sick policy will be strictly enforced. If you are in doubt about your child’s health please keep your child home and contact your child’s teacher if you would like to pick up at-home resources.

MEDICAL CARE/TRANSPORATION POLICY: In case of an emergency or serious illness and the parents cannot be reached immediately, Phoenix KinderNest reserves the right to obtain emergency medical care and/or provide emergency medical transportation for each of it’s students.